Pexip Government Cloud: Join Teams from any device FedRAMP® and StateRAMP Authorized

Video-enabled contact centers for the modern enterprise

Discover Pexip Video Connect for Genesys
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Enable 1M+ agents with video that actually works

Pexip's composable video platform puts your brand in the spotlight and delivers seamless, embedded video
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A video platform that saves agents time ...

Embedded into the Genesys interface

Unlike Over-The-Top (OTT) video integrations that launch separate windows, Pexip sits inside the Genesys client for a seamless experience.

Familiar user experience

Agents have enough to focus on. Keep things simple with the same look-and-feel in their interface. They'll never even know it's Pexip behind the scenes.

Get recordings and analytics on the fly

Because everything is in one window, agents can quickly find what they need to provide the best customer service. 
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Genesys Step_by_step 4
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... and keeps your customers happy

Join instantly

Your customers can join video sessions in one click from the browser, with no download required.

Meet on their terms

Your customers can start a video session from chat, email, or an audio call. 

Personalized support

By talking face-to-face with an agent, customers get faster issue resolution, and you get more brand loyalty.


Designed for enterprise needs

Control your data

With flexible deployment options ranging from cloud-based to self-hosted, you can control your data for greater security.

Comply with regulations

With native call recording and transcription by default, you can be prepared for anything.

Make it your own

Want to add your logo, watermark, or waiting video? Integrate with other workflows? Customize your video experience to deliver what your customers expect.

Built on a reliable, scalable video platform


Embed video straight into your app with confidence, knowing it's built on Pexip's solid foundation. We help you deliver seamless, easy-to-join video calls using the technology and integrations you already have.



Get Pexip on the Genesys AppFoundry