Increase customer engagement
Convert more of your digital visitors into satisfied customers
Staying on top of the demands in high-involvement retail can be difficult. In a world of endless choices, consumers expect a highly efficient and personalized service.
of millennials would schedule an in-store appointment with a store associate
74 basic appointment scheduling statistics: 2021/2022 data analysis and market shareof customer contact requests and appointment bookings happen outside of business hours
Pexip internal customer and user behavior dataof customers say their standards for good customer experiences are higher than ever
2019 customer engagement and loyalty statisticsSchedule. Meet. Win.
High-involvement retail businesses that rely on Pexip Engage
Tyles improves their efficiency and customer experience with Pexip Engage
Belgian ceramic tile wholesaler, Tyles, provides a careful selection of ceramic tiles from high-quality suppliers.
"For high involvement retail, the convenience of working by appointment has been discovered by many consumers and will continue to be part of their buyer journeys."
Fabienne Royaux Company Owner, Tyles
Brilart exceeds its revenue targets during a pandemic
It’s a typical 2020 story: COVID-19 forces Belgian-based eyewear shop Brilart to shut down. But when the lockdowns started easing, Brilart had a new concern: how would they guarantee a safe environment for their staff and customers post-reopen?
"Our experience with Pexip Engage was extremely positive. The support was excellent, and Brilart was delighted. This is a real win for us: helping transform Brilart’s fortunes during a period of considerable uncertainty"
Kristof Van Laethem, Brilart Account Manager
at Marketing Agency: Ad Fundum
Bike Center brings order to chaos with Pexip Engage
Bike shops have changed. With the rise of the e-bike, bike stores spend more time guiding customers to the perfect choice.
"We used to work on a first-come, first-served basis, which at busy times sometimes led to chaos and a sub-optimal customer experience. Today, we work primarily by appointment, and they take precedence over our walk-in visitors ensuring everybody gets the attention they deserve."
Tim Sohier, CEO Bike Center
Tyles improves their efficiency and customer experience with Pexip Engage
Belgian ceramic tile wholesaler, Tyles, provides a careful selection of ceramic tiles from high-quality suppliers.
"For high involvement retail, the convenience of working by appointment has been discovered by many consumers and will continue to be part of their buyer journeys."
Fabienne Royaux Company Owner, Tyles
Brilart exceeds its revenue targets during a pandemic
It’s a typical 2020 story: COVID-19 forces Belgian-based eyewear shop Brilart to shut down. But when the lockdowns started easing, Brilart had a new concern: how would they guarantee a safe environment for their staff and customers post-reopen?
"Our experience with Pexip Engage was extremely positive. The support was excellent, and Brilart was delighted. This is a real win for us: helping transform Brilart’s fortunes during a period of considerable uncertainty"
Kristof Van Laethem, Brilart Account Manager
at Marketing Agency: Ad Fundum
Bike Center brings order to chaos with Pexip Engage
Bike shops have changed. With the rise of the e-bike, bike stores spend more time guiding customers to the perfect choice.
"We used to work on a first-come, first-served basis, which at busy times sometimes led to chaos and a sub-optimal customer experience. Today, we work primarily by appointment, and they take precedence over our walk-in visitors ensuring everybody gets the attention they deserve."
Tim Sohier, CEO Bike Center