Pexip Build: The video platform to transform your patient, customer, and client experiences

Discover how Pexip Build helps you create customized, integrated, and user-friendly video engagement with consumers.

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Pexip is more than just a meeting solution

The Pexip Build video platform can shape, enhance, and personalize your end-user's experience.

Across many industries, Pexip Build enables video solutions to enhance the future of consumer engagement.

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Healthcare
 
Discover how we power secure virtual care solutions to suit patients' unique needs.
  
 
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Government & Public Sector
 
Learn how we scale and customize sensitive inter-agency and government-to-citizen communications.
 
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Judiciaries & Virtual Courts
 
Explore how we enable hybrid and virtual court sessions with our trusted and scalable video platform.
 
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Finance & Banking
 
How do we deliver the 'personalization' of experiences across the financial sector?
 
 
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Retail
 
Discover the advanced video customer engagement solution to enhance the full retail journey.
 

 

Trusted by global organizations to power customer & patient communication

Create flexible, customizable user experiences

Our digital infrastructure was built to integrate with other technologies and is flexible enough to support industry-specific B2C use cases.

Pexip Build can be tightly integrated into new or existing business processes and workflows to provide a branded user experience that is easy to join from any device or location.

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Keep your customers' data secure

Pexip’s security-first approach to data means that you have full control over all call data and metadata. Providing this assurance can help you build invaluable digital trust with your customers.

Pexip can be deployed in a wide variety of ways to maintain compliance with privacy or security requirements and standards. Pexip is committed to helping organizations provide high standards of information security for their customers, clients, and patients, with our compliance and certifications across GDPR, Schrems II, ISO 27001 and other vital encryption protocols.

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Experience seamless API integrations

Thanks to native integrations and APIs, the Pexip Build video platform works seamlessly with existing technologies and industry-specific applications like electronic health records (EHRs) and learning management systems (LMS).

Our APIs can integrate with “out of the box” workflows and can be extended to perform a range of tasks. This could include adding an SMS invitation, providing access to a company directory, or building a fully-branded experience with custom apps and integration with external control systems for inbound call management.

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Build trust through familiarity and ease of use

With full customization and branding options, you can provide your users with a custom branded video experience. Familiarity helps reenforce your brand, and with custom integrations, users can join video interactions within your organization's native, branded experience.

Extend your organization's branding across the entire customer journey to ensure your clients, patients, and customers feel at ease during every stage of interaction.

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Discover how the Pexip Build video platform is deployed to drive more immersive customer experiences across a broad range of industries.

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Healthcare

Facilitating secure virtual healthcare

Pexip Health provides a secure video solution for confidential medical conversations on a custom-built telehealth platform. Features and capabilities include:

  • Scheduling and queuing services
  • Translator services
  • Second opinion support
  • Telesitting and remote rounding
  • SMS notifications
  • Behavioral health consultations 
  • Customized branding
  • Security and patient data privacy
  • Time management and efficiency benefits
  • Trust, confidence, and ease of use for patients
  • Native integration with Epic EHR

Custom telehealth platform

Pexip Health powers a diverse set of APIs, and can be customized as a single platform for administrative and clinical requirements to suit patients' unique needs.
 
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Find out how the Pexip self-hosted solution is helping major healthcare organizations meet the Quadruple Aim with our modern virtual care solution

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Government & Public Sector

Enabling remote court & government-to-citizen communications

The scalable Pexip Build platform facilitates many forms of G2C communication, including departments and agencies responsible for welfare programs, tax authorities, and child services.

Pexip focuses on security and scalability - both of which are critical to enabling government departments to manage thousands of users in real time, on tailored interfaces, while facilitating capacity fluctuations when needed.

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Learn how Pexip's trusted, flexible platform can be tailored to handle the most sensitive government-to-citizen communications.

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Judiciaries & Virtual Courts

Enabling remote & hybrid court sessions

Pexip Build enables judiciaries to connect with citizens within virtual court settings, providing citizens with greater convenience and making justice systems more efficient and accessible.

Features and custom capabilities can include: 

  • Secure participant verification
  • Recordings and transcriptions
  • Screen content sharing
  • Interoperability with existing courtroom video infrastructure

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Learn how global judiciaries trust Pexip to deliver technology for virtual and hybrid court hearings, video arraignments, and all sensitive judicial interactions.

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Finance & Banking

Bringing a human touch to digital finance & banking

How does Pexip enable financial organizations to build client and customer relationships, and drive loyalty?

  • Easy-to-join video chats, with no downloads or plugins 
  • Customizable branding, creating a seamless experience and building customer trust 
  • Personalized financial support from anywhere, on any device, offering greater convenience for customers
  • Face-to-face interactions using ultra-high quality audio and video, to build lasting customer relationships 
  • Secure authentications keep customer identities and data private, while providing peace of mind
  • Analytics & reporting allow your organization to learn from and improve your customer interactions 

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Find out more about how the Pexip Build video platform powers user-friendly video banking and can be integrated with apps and other tools to provide financial services that are personalized and secure.

 

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Retail

Powering customer engagement online or in-store

We help global retail organizations guide consumers and enhance customer conversations within a buyer's journey.

How will custom-built video solutions extend the reach of your business and expand your customer base?

  • A simple, seamless way to access face-to-face chats
  • Convenience for the customer, equaling saved time and minimized stress
  • A more personalized and tailored retail experience
  • Reinforced branding through customization options
  • Opportunities for retailers to develop their video applications to fit each unique use case
  • Scalability to meet shifts in customer demand

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The Pexip platform facilitates multi-channel UI, and can provide functionality for customers to book meetings online or in-store.

Pexip's video solutions can enhance the virtual shopping experience and advance retail customer engagement.

Enhanced Consumer Experiences: Case Studies

Royal Belfast Hospital for Sick Children

How does telehealth support the RBH for Sick Children’s provision of virtual care to young patients?

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Paulding County Sheriff's Office

Read how the sheriff's office in Paulding County, GA offers safe & efficient remote court hearin...

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Gestational Diabetes Pathway

Discover how the HSC uses telehealth for doctor patient virtual care with pregnant women.

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Stroke Care Telecarts - Belfast HSCT

Learn how integrated video is used on telecarts for remote stroke diagnosis & fast virtual care.

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Serving Your Customers: Explore Our Blog

3 key trends for customer engagement in 2022

Learn about key business trends for improving customer engagement in 2022, based on our global repor...

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What are the benefits of video customer engagements for the retail sector?

Learn how retail businesses can modernize their customer engagements through the power of video. Wha...

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4 ways video empowers government to citizen (G2C) communication

Learn how public sector organizations can enhance their G2C services with video-powered communicatio...

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How can the right business tools help law firms grow?

What are the biggest challenges law firms face? We explore client collaboration and more.

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Why banking needs people-first video conferencing

How can video banking ensure customers get a people-first, personal experience?

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Choosing the right telehealth platform: 5 factors to consider

Read these key factors to help choose the best telehealth platform for your healthcare organization.

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4 priorities shaping the future of workplace communications

What are 4 key areas digital transformation leaders prepare the workplace for what's next?

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How video conferencing can improve attendance & student satisfaction

How can video conferencing improve student satisfaction & attendance?

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Keep telehealth simple to use for providers and patients

Is simplicity key to healthcare access for all? We explore transformational telehealth.

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Democratization: is this the future for video conferencing?

Find out how we, with Frost & Sullivan, have explored 'democratization of video' in business.

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Improving virtual care with Pexip Health

Discover how Pexip Health supports organizations with virtual care & telehealth. 

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How video can support remote learning

Can video collaboration tech keep teachers & students connected in virtual classrooms?

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How to enhance telehealth IT security in 2021

Learn how IT security is vital for healthcare providers in internal & patient correspondence.

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Using Pexip for online classes: A student’s perspective

Read a student's perspective on how Pexip supported Indiana University online classes.

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Three keys to telehealth adoption

What are the keys to adopting telehealth tech in the age of virtual care? Find out here.

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Choosing a video banking platform that protects your customers' data

How can your financial organization protect customer data with a secure video solution?

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How integrated telehealth streamlines clinical workflows

Why do healthcare providers choose video conferencing that focuses on patient experience?

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Video banking: Bridging digital banking and the bank branch

What is the future for bank branches? We explore digital banking & in-person experiences.

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How can telehealth help you achieve the Quadruple Aim in 2021?

What is the Quadruple Aim in healthcare & how can providers use telehealth to achieve it?

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6 ways to use video meetings in banking and financial services

What are the 6 ways banks & financial institutions can enhance customer experience?

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Why security is imperative for video meetings

What is cyber crime's influence on video conferencing & what security solutions are there?

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How will video communication transform consumer banking in 2021?

How can video conferencing help banks engage with customers, cut costs & more?

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How telehealth supports chronic disease management

How can telehealth support chronic disease management for patients & providers?

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How McLeod Health uses Pexip to power its school-based telehealth program

How did McLeod Health modernize its school-based telehealth program?

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Today, global organizations rely on video communications for more than just meetings.

Discover how Pexip Build, our flexible self-hosted video solution, can support your organization in driving greater consumer engagement for customers, patients, and clients.

 

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