Pexip telehealth integration for Epic

Secure video meetings directly from MyChart

Enable patients and providers to meet face-to-face.

Patient experience

Patients get a seamless experience with easy-to-join virtual visits and a branded interface that lets them know they’re in the right place.

Caregiver experience

Caregivers can keep their familiar workflows and access everything they need, all without leaving MyChart.

Virtual patient visits that are easy to join

Pexip Healthcare for Epic allows patients to:

Launch a video meeting directly from MyChart on any mobile device or browser
Join the meeting with the click of a button - no plugins or downloads required
See the caregiver’s branding for added peace of mind

Flexible and secure virtual caregiver consultations

Use Pexip's integration with Epic’s Context-Aware Link (CAL) workflows to enable your caregivers to:

Get notified when a patient arrives at the virtual waiting room
Access patient history and notes in Hyperspace
Join meetings through a desktop, mobile, telehealth cart, or video conferencing system
Launch virtual patient visits directly from Hyperspace, Haiku, Canto, or EpicCare applications
Schedule meetings quickly with the tools you already use
Maintain control over the entire experience and platform

Maintain compliance

Supports Health Insurance Portability and Accountability Act (HIPAA) compliance
U.S. Department of Defense (DoD) Joint Interoperability Test Command (JITC) certification
Federal Information Processing Standard (FIPS) Publication 140-2 compliance

Flexible deployment options

You can deploy and manage Pexip Health in the location of your choice.

This could be on-premises, in the cloud of your choice, or in a dedicated space-as-a-service using the Pexip Private Cloud.

Epic integration documentation

More information about the technical integration of the Epic telehealth service with Pexip can be found on our documentation site, including:

Integration overview
Configuring Pexip
Optional features and customizations
Monitoring and reference
PDF guides

About Epic

Epic is helping care for more than 250 million patients worldwide with electronic journals. The company develops software to help people get well, help people stay well, and help future generations be healthier

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About MyChart

See your medications, test results, upcoming appointments, medical bills, price estimates, and more all in one place, even if you've been seen at multiple healthcare organizations.

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