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Pexip Health for Epic:
Virtual Care Simplified

Launch simple, easy-to-join virtual visits — straight from Epic

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With Pexip Health for Epic, patients and providers can meet face-to-face through a secure video meeting directly from MyChart. 

Patients get a seamless experience from hospital to home with click-to-join visits and a custom-branded interface that lets them know they’re in the right place.
Caregivers can keep their familiar workflows and access everything they need, all without leaving MyChart. Since the Pexip for Epic telehealth solution enables HIPAA compliance, you can be sure your patient health data remains private and secure. 

For the patient: virtual visits that are easy to join and simple to use


With MyChart from Epic telemedicine functionality, patients can access all of their medical information in one place, even if they’re seen by multiple providers. Patients can view upcoming appointments, access medical bills and estimates, and view medications and test results.

Pexip Health for Epic allows patients to:  

+ Launch a video meeting directly from MyChart on any mobile device or browser 

+ Join the meeting with the click of a button, no plug-ins or downloads required

+ See the caregiver’s branding for added peace of mind

For the provider: a video solution that’s flexible and secure


Use your existing technology to extend the reach of your care. Pexip is integrated into Epic’s Context-Aware Link (CAL) workflows so caregivers can: 

+ Get notified when a patient arrives to the virtual waiting room

+ Access patient history and notes in Hyperspace during video calls

+ Incorporate video into clinic-to-clinic and teleconsult workflows (ideal for remote providers)

+ Join meetings through a desktop, mobile, telehealth cart, or video conferencing system 

+ Launch a video visit directly from Hyperspace, Haiku, Canto or EpicCare

+ Schedule meetings quickly with the tools you already use

+ Maintain control over the entire experience and platform

+ Dial out to third parties for second opinion support

Read more about the MyChart solution from Epic telehealth



Build a customized solution 

Pexip has flexible APIs to allow for a broad set of integrations, and is easily incorporated into existing workflows for a seamless user experience.
Pexip HIPAA Compliant

Maintain compliance 

Pexip automatically sends records of patient arrival and attendance to Epic so caregivers and administers can easily keep track of visits.

Secure and meets strict regulatory requirements: 

  • Supports Health Insurance Portability and Accountability Act (HIPAA) compliance
  • U.S. Department of Defense (DoD) Joint Interoperability Test Command (JITC) certification
  • Federal Information Processing Standard (FIPS) Publication 140-2 compliance

-> Read more about security at Pexip

Flexible deployment options

You can deploy and manage Pexip Health in the location of your choice.

This could be on-premises, in the cloud of your choice, or in a dedicated space as-a-service using the Pexip Private Cloud. 

Epic integration documentation

More information about the technical integration of the Epic telehealth service with Pexip can be found on our documentation site including: 

  • Integration overview
  • Configuring Pexip
  • Optional features and customizations
  • Monitoring and reference
  • PDF guides 

Epic telehealth with Pexip


About Epic 

Epic is helping care for more than 250 million patients around the world with electronic journals. The company develops software to help people get well, help people stay well, and help future generations be healthier. Read more at

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