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Secure Video Communications for Governments & Public Sector

Enable mission-critical communications, modernize your infrastructure and engage citizens with Pexip’s trusted, scalable video platform.

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Government departments increasingly rely on flexible video solutions to secure government-to-citizen (G2C) communication and internal agency collaboration.


Here's how Pexip's video solutions can advance innovative GovTech initiatives, securing citizen engagement:

As today's public sector organizations look to the future of work, how can government agencies keep teams securely connected, in the office and at home?


Security & Data Privacy

Security is our #1 priority

Our infrastructure enables and protects sensitive and mission-critical communications. Connect with anyone, any time, anywhere in the world, securely.

With Pexip, your agency or department can rest assured your communications data remains safe and private. Security is a primary concern in many public sector communications, including:

  • Military personnel
  • Intelligence teams
  • National security departments
  • Counter-terrorism units
  • Justice system communications and remote court sessions
  • Discussing sensitive citizen and government worker information
  • Legislative or executive branch meetings and inter-agency communications


Our emphasis on data sovereignty is what drives us. Your organization will remain in control of all call data and metadata. Our self-hosted Pexip Infinity solution means data doesn’t leave country borders and also extends into vital government-to-citizen communications.

Large government agencies around the world trust Pexip to keep their communications smooth and secure.

Trusted by government organizations

Secure workflows & deployments

As an approved video conferencing solution for government use, Pexip’s platform is designed to meet the strictest U.S. Federal requirements and is: 
→ JITC-certified
→ FIPS 140-2 compliant
→ Enables HIPAA compliance
→ GDPR compliant
→ Section 508 compliant
→ FedRAMP Moderate "In Process"
Pexip uses industry-standard encryption and security protocols to control access and to prevent unwanted audiences from listening in. Pexip gives organizations full control over their own environment. In response to the Schrems II ruling, we ensure that you continue to control data flows. 

Pexip achieves FedRAMP "In Process" designation

Find out more about how this Federal Risk and Authorization Management Program designation underlines our commitment to securely connecting remote workers, modernizing IT infrastructure, and enabling government agencies and departments to host mission-critical video meetings.

The only Microsoft Teams CVI solution for Azure Government Cloud

Federal agencies who have deployed Microsoft Teams in Government Community Cloud (GCC) High can now enable video conferencing systems to join Teams meetings in their Impact Level (IL) 4 tenant.
Learn more

From internal government collaboration to virtual court sessions and G2C communications, find out how public sector organizations can create a video solution that integrates with existing workflows and maintains security compliance across all video interactions with members of the public.






Simplicity & Ease of Use

A simple video platform for inter-agency and G2C communications

We care about making the user experience as simple and intuitive as possible, both for internal video meetings and government-to-citizen (G2C) interactions.

Pexip integrates video meeting technology into your existing workflows to facilitate easy-to-access internal and external collaboration, including for:

  • National tax and pension services
  • Welfare and unemployment offices
  • Public health and safety services
  • Local government and city council
  • Courts and law enforcement offices
  • Departments of traffic and motor vehicles
  • Immigration offices
  • Child and family services
  • Inter-agency communication at local and federal levels

government town hall

Pexip provides certified, native interoperability for Microsoft Teams, Skype for Business, and Google Meet, enabling government departments to bolster easily accessible video communications, both internally and with citizens.

Enable anyone to meet on video, regardless of technology, device, or location with simple, seamless video conferencing that's ideal for public sector organizations.


Scalability & Flexibility

Capacity for large-scale public sector video communications

Today, multiple levels of public sector organizations need to manage thousands of video conferencing users in real-time, and require the option to easily add capacity when needed to fulfil ambitious GovTech programs.

For government communications, scalability is crucial. To effectively handle large-scale meetings and a constant stream of G2C communications, government organizations need a video conferencing solution that's built to meet this demand. 


The U.S. Department of Veterans Affairs uses Pexip to power telehealth appointments for roughly nine million veterans. Patients connect via custom-built web and mobile apps, whilst doctors can connect via the custom web app or dedicated video conferencing systems (SIP / H.323 devices).

government national flags

How do we provide this flexibility?

  • Added capacity becomes available from setup, with no additional licensing or configuration needed

  • Organizations can deploy Pexip in a way that's best suited to your technology and infrastructure requirements. You can choose to run the entire platform on-premises, in the FedRAMP-compliant cloud of your choice (Microsoft Azure, Google Cloud Platform, Amazon Web Services), or as a service.


Reliable Technology

Reliable technology, when it's needed the most

Our video conferencing infrastructure "just works." And it works the same way, every time. Predictability and reliability can be critical, especially in the following government use cases:

  • Ambulance teams. Body cam usage has reduced the number of attacks on paramedics and first responders.
  • Intelligence agents.  Across counterterrorism, child trafficking cases, and digital investigations, the investment in a secure video platform is vital.
  • Police departments. A tailored video platform that's under your control can support frontline policing, and be an important tool in covert operations.
  • Visual technologies. "See what I see" tech, enhanced with our video communications deployment, supports government workers from military personnel to parking enforcement to medical providers using telehealth.

police government frontline worker-min

Joining a video interaction should be a seamless part of the important communications between frontline and other public sector workers.

Pexip Infinity can be deployed to help get the job done faster, while also functioning as a tool to ensure the health and safety of government workers across a broad range of agencies. 

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Customization & Branding

Customization and branding help to build trust

Building and maintaining user trust in technology is critical to driving adoption and creating successful communication channels.

This is especially true in government-to-citizen video interactions, which must serve a wide range of user types, and often involve the sharing of sensitive information. In moments like this, creating peace of mind is key. 

The Pexip platform enables you to control how invites are shared, how the video experience looks, and which tech it integrates with.

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What are the some of the ways you can customize your end-user's experience?

  • Create custom themes and backgrounds for virtual waiting rooms and in-meeting screens
  • Have your agency or department's logo always visible, so users know they're in the right place
  • Control your video meeting settings & layouts
  • Integrate the video platform with your existing workflows using open APIs for a seamless user experience

Customer Case Studies | Government & Public Sector

European Fisheries Control Agency

Learn how Pexip's interoperability solutions enable the EFCA to meet securely on video across distan...

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Federal Employment Agency in Germany

Learn how The Federal Employment Agency in Germany uses Pexip to provide secure video communication ...

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National Office for Family Allocations

Discover how Pexip's interoperability solutions allow France's National Office for Family Allocation...

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Paulding County Sheriff's Office

Learn how Pexip helped the sheriff's office in Paulding County, GA to implement remote court hearing...

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New Mexico Supreme Court

“When I heard there was an opportunity for a bridge that may have one, two, three or four products t...

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Joint Court of Justice of Aruba, Curaçao, Sint Maarten, and of Bonaire, Sint Eustatius and Saba

Learn how the Joint Court of Justice used Pexip solutions to meet the challenges of COVID-19 and str...

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US Environmental Protection Agency

Pexip's bespoke and secure video solution allows EPA to enhance collaborative meetings and projects

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US State & Local Government

"The ease that outside participants are able to connect to the video conference has been a major ben...

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Government of Northwest Territories, Canada

Government of Northwest Territories: secure and streamlined work from home abilities with Pexip

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Norwegian Government Security and Service Organisation

“Pexip enables our organization to maintain our high standards of privacy and security.”  

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Government & Public Sector Blog | Explore Further

4 ways video empowers government to citizen (G2C) communication

Learn how public sector organizations can enhance their G2C services with video-powered communicatio...

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How can government agencies prepare for the hybrid workforce?

Learn how public sector organizations can prepare for the hybrid workforce using video solutions.

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How does a virtual court work and what is a video arraignment?

Learn about video court hearings & video arraignments: how can tech improve legal processes?

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The EU-U.S. Privacy Shield invalidation: Pexip’s response & preparedness

What are the repercussions for organizations after the EU-US Privacy Shield invalidation? 

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Helping governments migrate to Microsoft Teams

How can Cloud Video Interop (CVI) for Microsoft Teams give government organizations control?

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Virtual courts and remote hearings: How will video conferencing shape the future of law?

Read how courts are using video to conduct remote hearings, plus the challenges, lessons & benef...

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How will telework initiatives drive flexibility in government workforces?

How can video help governments adopt telework policies, retain talent & adapt to new working sty...

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Available for state and local organizations

Agencies can buy Pexip through authorized resellers that hold contracts including the NCPA (National Cooperative Purchasing Alliance) 01-97 Advanced Technology Solutions Aggregator, OMNIA Partners, and Equalis Group.

Contact us today to learn more.

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