Challenges
As a large international company with locations worldwide, Songwon Industrial Group was already familiar with videoconferencing for efficient communication and knowledge transfer.
But as the demand for video use increased, the IT team also understood the need for a more flexible tool that could be used more effectively on a larger scale day-to-day. The team knew that if they could implement a user-friendly, reliable platform and persuade the first few users inside the company to adopt it, this could champion widespread adoption.
Since video would be used to connect people internally throughout the company’s global operations and to an extensive range of external stakeholders, they would need a platform that could work with a wide range of user scenarios, technologies, and devices.
Why Pexip?
The Songwon IT team was looking for a service where users could manage video meetings for themselves.
They also wanted to find a managed service. Some global IT teams based in Frauenfeld (Switzerland) were looking for something that could be deployed globally but with support and implementation based on the trust and strength of local relationships.
When a trusted local vendor recommended they try Pexip, Songwon did so and was impressed. After a short trial, the Pexip Service ticked the boxes for functionality, user experience, reliability, and video quality.
Word of mouth is the most significant factor in the continued growth and usage of Pexip. Today, video is used daily by people looking to collaborate with both other areas of the business and external third parties.
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