Challenges
At Altnagelvin Area Hospital, a Western Health and Social Care Trust (HSC) facility in Northern Ireland, telemedicine is vital in providing quality, accessible care at the hospital’s Gestational Diabetes Pathway.
The clinic specializes in gestational diabetes, which increases the risk of complications for both mother and baby. It requires expectant mothers to attend up to 13 additional appointments during their pregnancy, requiring extra time and travel.
The clinic sought a telehealth solution allowing their caregivers to interact with patients for accurate diagnostics and treatment closely. They also wanted to ensure that video service was easy to access and didn’t require patients to download any new apps or programs.
From an organizational perspective, they needed a solution to simplify and streamline their existing video communication technologies to integrate everything into the Trust’s existing patient administration systems (PAS) and electronic patient records (EPR).
By integrating the new video call capabilities into the existing healthcare workflow, the program could be practical and intuitive for providers and gain widespread patient and provider acceptance.
Why Pexip?
Starting in January 2019, Pexip Gold Partner Hospital Services Limited (HSL) led the design of the telehealth offering.
HSL chose the Pexip platform for its ability to provide high-quality, scalable, and secure video conferencing from any device, regardless of technology. The Pexip implementation allowed for an end-to-end solution that could integrate video seamlessly into the HSC's IT systems, workflows, and processes.
"We made it our priority to ensure our Telehealth service by Pexip was embedded into existing procedures and processes to enable clinicians to utilize this technology without adding to their already large workload. No other service offers this level of integration. As a result, it will increase the NHS's capacity without putting extra stress on its resources. Resulting in reduced costs and clinicians' time better utilized while outpatients avoid the need to travel," said Sam McMaster, Director of Telehealth at HSL.
