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Data privacy is paramount for video communications, and Pexip is committed to keeping your data secure

secure video conferencing on laptop

As more workers stay home to reduce the risk of Covid-19 exposure, the need for collaboration solutions that help maintain productivity and connect remote teams has exponentially grown. This demand for increased capacity and broader access to tools for remote working, telemedicine, and distance learning has also brought a renewed focus on security and data privacy. Organizations must be able to trust that their communications are secure, now more than ever.

At Pexip, we deliver a scalable, high-quality video communication platform designed for large enterprises, healthcare providers, and government agencies. Security and data privacy are paramount to these organizations, and we are committed to upholding a high standard of information security, privacy, and transparency for our customers. The Pexip platform is developed by engineers in Norway and the UK following secure development practices, strict information security policies and protocols, and using industry-standard encryption that is activated by default -- not something that has to be turned on. It can be provided in two flavours - a private, self-hosted solution tightly integrated within an organization’s own network, or consumed as a service.

Independent of how you choose to consume the Pexip solution, we are committed to ensuring our customers' data is kept private, protected, and secure, and complies with all relevant privacy regulations. This is reinforced through our privacy policy and data protection certifications:

  • Pexip meets the highest levels of information security and takes ongoing steps to protect the data of its customers, partners, and employees in compliance with the security standard ISO/IEC 27001:2013
  • Pexip is governed by Norway’s Data Protection Directive, as well as the EU's GDPR (“General Data Protection Regulation”), which ensures a strict privacy policy
  • Pexip does not, and will not, sell personal data to other organizations. We use it only to help us provide our services
  • Pexip will only retain your personal data for as long as necessary to fulfill the purposes of providing our services and satisfying any legal, accounting, or contractual obligations
  • All Pexip-branded services and products always use encryption where personal data is collected, and all meetings and calls are securely encrypted by default

If you are looking to implement a video communications platform for your organization, data privacy and security should always be top priority in your decision. For more information or advice, feel free to send an email to infosec@pexip.com.