Upgrade from
Poly RealConnect to
Poly CloudConnect
Poly video interoperability and infrastructure are transitioning to new products.
Powered by Pexip. Certified by Microsoft.
Poly RealConnect is end of life
Poly is no longer onboarding customers for its CVI service named RealConnect, which is now in maintenance-only mode. The new service is now powered by Pexip under the name CloudConnect.
Poly customers can keep using their Poly personal and in-room devices. However, RealConnect customers will need to migrate to CloudConnect for their meeting interoperability and infrastructure needs moving forward.
Support and service agreements will still remain with Poly.
Modernize your meetings
Give users a great experience
Make it your own
Manage everything
![Team like experience on poly devices](https://www.pexip.com/hubfs/Website/Poly%20pages/Team%20like%20experience%20on%20poly%20devices.png?noresize)
![Customization](https://www.pexip.com/hubfs/Website/Poly%20pages/Customization.png?noresize)
![Control Center](https://www.pexip.com/hubfs/Website/Poly%20pages/Control%20Center.png?noresize)
Get more with CloudConnect
Why Poly chose Pexip
Advanced
Advanced video technology. Connect any meeting with any device.
User-friendly
User experience, Teams-like.
Trusted
Comply with strict security protocols. Control your security measures and data.
Reliable
99.7% uptime.
Flexible
Deploy however you want.
Scalable
Easily invite to your most secure meeting with a click of a button.
Why migrate now?
Poly is no longer investing in RealConnect. By moving to CloudConnect, powered by Pexip, you can keep your Microsoft Teams interop while getting even more functionality.
Pexip's solution is certified by Microsoft and delivers a familiar Teams-like experience across all your meeting rooms. With One-Touch Join and SIP Guest Join, users can join any meeting they are invited to, regardless of platform. And with Trusted Devices, users can join Teams meetings from their Poly endpoints without waiting for the meeting host to admit them.
![Poly_Studio X52_TC10 square](https://www.pexip.com/hubfs/Website/Poly%20pages/Poly_Studio%20X52_TC10%20square.jpg?noresize)
Frequently asked questions
How much time does it take to transition?
What about my existing meetings?
Users’ calendars, rooms' calendars, and joining capabilities like One-Touch Join are automatically updated.
What about my diagnostics and analytics?
Pexip Control Center (PCC) provides live and historical analytics so you can immediately see issues and troubleshoot on the spot.
You can also use Enhanced Room Management if you have endpoints registered to Pexip.
Do I need to train my employees?
No need to retrain employees. Your users will send and receive meeting invites the same way they always have, and invites can even use your organization’s domain as the calling domain rather than m.poly.com for a more tailored experience.
Users will also join meetings exactly the same way – using the green "Join" button or dialing in from the endpoint.
Your users will immediately recognize the Teams-like layout on their video system, complete with familiar notifications and colors.
Will it work with all my endpoints?
Pexip can also enable One-Touch Join for any meeting across supported Poly and Cisco devices.
How do I get started?
Next steps: How to migrate
Protect your Poly investments with Pexip
Keep your Poly video systems. Give users a modern and trustworthy meeting experience. Everyone wins.