Pexip Engage for public services
Increase efficiency and offer a better citizen experience
We understand how complex government organizations can be. That's why we created a highly customizable appointment scheduling and video meeting platform that improves citizen interactions.
of citizens are more likely to share a positive word of mouth when having a good customer experience
Pexip Engage internal customer and user behavior dataof citizen contact requests and meeting bookings happen outside of service opening hours
Pexip internal customer and user behavior dataof citizens are more likely to trust a government agency if satisfied with their service
Pexip Engage internal customer and user behavior dataSchedule. Meet. Win.
Public services that rely on Pexip Engage
Parentia speeds up their digitization in a rapidly changing market
When government reform pushed this Belgian child-benefit fund into an open market, Parentia found itself in a competitive, customer-centric market.
"Pexip Engage helped us during an international crisis with a feasible solution, and they implemented it in record time. They have helped us transform our customer-facing function, giving us a preeminent edge against our competitors."
Bart De Bock, Product Manager, Parentia
Solidaris creates a more caring health insurance fund
Health insurance fund Solidaris gives people support when they are ill, pays out social security benefits, and compensates for health care.
"Receiving visitors at the counter is reactive, while appointments allow you to prepare, it’s also important that they can meet us when it suits them and have the option of an enclosed area for complex or private cases. Hence the demand to work more and more by appointment"
Aurelie Rommens, Team coach and Project Manager at Solidaris
Parentia speeds up their digitization in a rapidly changing market
When government reform pushed this Belgian child-benefit fund into an open market, Parentia found itself in a competitive, customer-centric market.
"Pexip Engage helped us during an international crisis with a feasible solution, and they implemented it in record time. They have helped us transform our customer-facing function, giving us a preeminent edge against our competitors."
Bart De Bock, Product Manager, Parentia
Solidaris creates a more caring health insurance fund
Health insurance fund Solidaris gives people support when they are ill, pays out social security benefits, and compensates for health care.
"Receiving visitors at the counter is reactive, while appointments allow you to prepare, it’s also important that they can meet us when it suits them and have the option of an enclosed area for complex or private cases. Hence the demand to work more and more by appointment"
Aurelie Rommens, Team coach and Project Manager at Solidaris