Upgrade from Poly RealConnect to Poly CloudConnect Powered by Pexip

Pexip Engage for public services

Smiling public services advisor

Increase efficiency and offer a better citizen experience

 

We understand how complex government organizations can be. That's why we created a highly customizable appointment scheduling and video meeting platform that improves citizen interactions. 

97%

of citizens are more likely to share a positive word of mouth when having a good customer experience

Pexip Engage internal customer and user behavior data
40%

of citizen contact requests and meeting bookings happen outside of service opening hours

Pexip internal customer and user behavior data
75%

of citizens are more likely to trust a government agency if satisfied with their service

Pexip Engage internal customer and user behavior data

Schedule. Meet. Win.

More than just appointment software. Pexip Engage helps in making client-facing advisors available by offering frictionless scheduling & video experience.

Public services that rely on Pexip Engage

Parentia speeds up their digitization in a rapidly changing market

When government reform pushed this Belgian child-benefit fund into an open market, Parentia found itself in a competitive, customer-centric market.

 

"Pexip Engage helped us during an international crisis with a feasible solution, and they implemented it in record time. They have helped us transform our customer-facing function, giving us a preeminent edge against our competitors."

 

Bart De Bock, Product Manager, Parentia

Happy young family

Solidaris creates a more caring health insurance fund

Health insurance fund Solidaris gives people support when they are ill, pays out social security benefits, and compensates for health care. 

 

"Receiving visitors at the counter is reactive, while appointments allow you to prepare, it’s also important that they can meet us when it suits them and have the option of an enclosed area for complex or private cases. Hence the demand to work more and more by appointment"

 

Aurelie Rommens, Team coach and Project Manager at Solidaris

Mother with two young children sitting a couch and smiling
Child-benefit fund

Parentia speeds up their digitization in a rapidly changing market

When government reform pushed this Belgian child-benefit fund into an open market, Parentia found itself in a competitive, customer-centric market.

 

"Pexip Engage helped us during an international crisis with a feasible solution, and they implemented it in record time. They have helped us transform our customer-facing function, giving us a preeminent edge against our competitors."

 

Bart De Bock, Product Manager, Parentia

Happy young family
Health insurance fund

Solidaris creates a more caring health insurance fund

Health insurance fund Solidaris gives people support when they are ill, pays out social security benefits, and compensates for health care. 

 

"Receiving visitors at the counter is reactive, while appointments allow you to prepare, it’s also important that they can meet us when it suits them and have the option of an enclosed area for complex or private cases. Hence the demand to work more and more by appointment"

 

Aurelie Rommens, Team coach and Project Manager at Solidaris

Mother with two young children sitting a couch and smiling

Industry-leading benefits

Create more inclusive and accessible government-to-citizen interactions with Pexip Engage.
Increased efficiency
Fully customizable appointment scheduling and video meeting platform that tackles even the most complex organizations.
Digital inclusivity
Offering omnichannel experience, covering everyone’s needs and preferences.
Branded solutions
Offer a fully branded experience by integrating Pexip Engage in all your customer touchpoints.
Complexity made simple
Fully customizable appointment scheduling and video meeting platform that tackles even the most complex organizations.
Reduced no-show appointments
Reduce no-shows and cancellations with automatic reminders and easy re-scheduling.
Secure Video Meetings
Pexip works with governments worldwide, providing the highest level of data security without compromising customer experience.

Let's talk

Contact us to book a discovery call with our sales team and see how Pexip Engage can help to solve your customer meeting challenges.
A smiling public services advisor