Add an interpreter to your telehealth visit on the spot, regardless of telehealth platform
HERNDON, Va., June 29, 2022 -- Pexip, a video communication platform that empowers large organizations to transform their operations with video, now natively integrates with LanguageLine Solutions to empower users with one-touch, on-demand access to professional interpreters in more than 240 languages. The service is available 24 hours a day, seven days a week.
The integration allows Pexip users and virtually any compatible telehealth platform (including Zoom, Microsoft Teams, Cisco Webex, Amwell, Caregility, and Doxy.me) to easily connect with LanguageLine interpreters within seconds. It also enables LanguageLine to provide a more consistent experience for interpreters between telehealth platforms, ensuring that professional and consistent language support is always available.
Pexip’s video platform powers more than 600,000 virtual visits a week for leading hospitals and health systems in North America alone and is trusted by healthcare organizations around the world. Pexip ensures healthcare professionals can collaborate via secure, high-quality meetings from any device or location, while aligning with data control regulations. Its purpose-built communication platform works with existing tools and workflows — with service and trust at the core.
LanguageLine is the global leader in language access, servicing nearly 60 million interactions per year and providing real-time access to almost 17,000 live interpreters. Similar to Pexip, LanguageLine works with some of the most formidable organizations across North America, including 72 businesses in the Fortune 100 and 19 of the continent’s top 20 hospital systems.
“Pexip is committed to expanding access to healthcare and improving outcomes” said Pexip VP Public Sector, Peter McCarthy. “With this LanguageLine integration, we can make it even simpler for patients to get the care they need when they need it, while supporting interpreters with a frictionless join experience.” LanguageLine sees the Pexip integration as another step toward a world in which language and cultural barriers no longer exist.
“Trust is a key factor in the client decision-making process, and organizations can build digital trust by creating immersive, branded experiences through the client’s entire journey, whether meeting face-to-face or from the comfort of their home,” LanguageLine President and CEO Scott W. Klein said. ”In the future, video will be a mainstay for organizations looking to engage their end-users from any location. Pexip is a forerunner in this space and we are thrilled to deliver this integration.”
The solution is available globally today for healthcare organizations, in addition those in different industries including government and financial services. To learn more, please click here.
About Pexip | pexip.com
Pexip is a purpose-built video communication platform that empowers large organizations to transform their operations with video. Pexip’s unique technology provides customized solutions for innovative and fully bespoke applications of video, data privacy and business continuity for secure spaces, and frictionless collaboration for connected spaces. The solution is sold through channel partners in 75 countries and used in 190 countries. Pexip was listed on the Oslo Stock Exchange in May 2020.
About LanguageLine Solutions
LanguageLine has been the world leader in innovative language-access solutions since 1982. The company sets the global standard for phone, video, and onsite interpreting, as well as translation, localization, and testing and training for bilingual staff and interpreters. LanguageLine is trusted by more than 30,000 clients to enable communication with the limited English proficient, Deaf, and Hard-of-Hearing communities. LanguageLine provides the industry's fastest and most dependable access to nearly 17,000 professional linguists in more than 240 languages - 24 hours a day, seven days a week, 365 days a year.