Customer story Government Secure collaboration Secure Meetings

How to simplify video recording without giving up control

In a nutshell

The customer: A US state government organization providing shared video infrastructure for classroom instruction across the state.

The challenge: Recording depended on a manual, multi-vendor process that created work for IT, limited recording flexibility, and could be disrupted when calls ended early.

The solution: Pexip and Vbrick integrated video meetings and on-premises recording into one workflow, giving instructors control of their sessions while keeping recording centrally managed.

When recording creates work for IT

Across this state’s education environment, classroom instruction was already taking place over Pexip virtual meeting rooms and enabled room devices. The challenge arose when those video sessions needed to be recorded.

Each session required IT staff to manually manage their recording configuration. Only one recording could be captured per class. And if a call ended unexpectedly, the recording could be disrupted or cut short.

The state wanted their educators to be able to start and end their own sessions, without adding complexity or giving up centrally managed recording.

One workflow from meeting to recording

To meet the state’s needs, Pexip and Vbrick brought the meeting and recording environments together.

Now, instructors can host and record their own sessions without relying on IT to configure each one. Recordings are automatically handled by Vbrick, while the state keeps the centralized control it needs.

Vbrick also automatically adapts the recording layout based on the size of the class, creating a simpler experience for instructors from start to finish.

Challenge

Need to facilitate communication between 6 intercommunal bodies bringing together the territory's 92 communes and their internal & external contacts. Replacement of Bluejeans' video interoperability service in 2023.

Results

Secure, flexible and easy-to-use cloud service. Operational stability and guaranteed quality of service. User satisfaction: easy connections from video meeting rooms and/or Microsoft Teams.

Solution

Pexip interoperability solution with interconnection to Microsoft Teams.

Pexip services used

Pexip Connect standard: with gateway (CVI) to Microsoft Teams.

Less intervention, more reliable recording

The Pexip and Vbrick approach delivers clear benefits:

Less work for IT

Instructors launch and end recorded sessions on their own.

More reliable recording

Early call terminations no longer cut recordings short.

More flexibility

Multiple recordings can be captured per class.

Simpler infrastructure

One Pexip + Vbrick workflow replaces the previous multi-vendor setup.

Modernize without starting over

The benefits extended beyond recording. The state government organization was also able to retire its legacy Polycom infrastructure while keeping around 450 existing video systems in use, moving them all onto Pexip.

Together, these changes have created a simpler video environment that is easier for instructors to use, easier for IT to manage, and ready to support educators and schools as their video needs evolve.

Explore Pexip Secure Meetings solutions today.

Learn more about Pexip & VBrick partnership.