How to make video collaboration work across commercial and government clouds

In a nutshell

• The customer: A large US enterprise with government contracting operations that used a mix of Cisco video systems and Microsoft Teams Rooms.
• The challenge: Employees needed to join Teams meetings across commercial and government cloud environments, each with different security requirements.
• The solution: Pexip enabled existing video systems to connect to Teams meetings across both environments, with reliable audio and video and simple, one-touch joining.

When meetings need to cross security boundaries

Large enterprises working with the US government often operate in different cloud environments. Some employees use commercial Microsoft Teams, and others must work in Microsoft 365 Government Community Cloud (GCC) High, a separate environment for organizations handling sensitive US government information.

This creates a challenge when employees need to meet across these environments, especially when the organization also has existing video conferencing systems in their meeting rooms.

One large US enterprise was already using Pexip to connect its Cisco video systems to Microsoft Teams meetings. As the organization expanded into GCC High, it needed those same meeting rooms to connect reliably to Teams meetings across both commercial and government cloud environments.

Existing solutions couldn’t meet the deployment timeline or guarantee the video quality and simple joining experience employees expected. IT needed a solution that could work across the two environments and accommodate growing demand.

Connect commercial and GCC High environments

The organization decided to expand its use of Pexip to support video meetings across Azure Commercial and GCC High. Employees could join Teams meetings from their Cisco room systems, regardless of which cloud environment hosted the meeting. They maintained one-touch join functionality, so the experience stayed familiar to employees.

Pexip also resolved connection problems that arose during the migration to GCC High. When native Teams clients experienced performance issues, Pexip provided an alternative way to connect, restoring stable audio and video without requiring users to switch between Teams environments.

The organization also began introducing Microsoft Teams Rooms. With Pexip Connect for Teams Rooms, employees could join meetings on platforms such as Zoom, Webex, and Google Meet from those rooms, including content sharing and dual-screen support.