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Hampshire Hospitals

Case Study


Industry: Healthcare
Company size: 1000+ employees

Pexip helped Hampshire Hospitals provide quality, multi-disciplinary healthcare services


About Hampshire Hospitals

Hampshire Hospitals NHS Foundation Trust provides acute hospital services to 600,000 patients in Basingstoke, Winchester, Andover and surrounding areas in Hampshire and west Berkshire.

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_Pulse By HSL

Pexip services in use



In Summary


  • Need for medical professionals in multi-disciplinary teams to meet remotely and discuss patient care
  • Need for a flexible system than can accommodate both small and large groups


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Pexip Solutions

  • Pexip Infinity with Microsoft Teams integration and Cisco equipment



  • High quality remote patient care
  • Integration with patient records
  • Flexibility to host meetings of various sizes
  • High quality video meeting UI
  • Solution being rolled out to additional departments in the future


The COVID-19 pandemic created numerous challenges for healthcare. Not only did facilities and healthcare professionals have the massive undertaking of treating COVID patients, but they also had to continue providing safe, quality care to other patients while maintaining strict rules related to social distancing. Some people simply couldn’t come to the hospital for consultations.

Because of this, Hampshire Hospitals NHS Foundation Trust in Hampshire and west Berkshire in the United Kingdom needed a solution that could facilitate remote working and social distancing without sacrificing the quality of patient care.

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Why Pexip?

Working with Pexip partner Hospital Services Limited (HSL), the Hampshire Hospitals orthopaedic team created an innovative solution to enable better collaboration amongst Multi-Disciplinary Teams (MDTs) across multiple hospital sites. The Pexip Infinity-powered system, which integrates with Microsoft Teams and Cisco equipment, allows attendees to join a meeting from a boardroom or meeting scenario using a Cisco system, or from anywhere using Microsoft Teams.

Users can view all clinical data shared within a meeting room, working alongside the Electronic Patient Record (EPR) to include all information in one ecosystem. Participants can also take control of the screen and ‘drive’ the display, offering equal and secure access to the EPR, imaging, and test results for all participants within the meeting regardless of their location.

"Pexip has proven to be a safe, reliable platform which provides a stable environment for us to run our video conferencing."
David Howard, Lead Orthopaedic Surgical Practitioner, Hampshire Hospitals NHS Foundation Trust


“We are delighted by the outcome: an easy to use and adaptable telehealth solution devised to encourage collaboration, sustainability, and help improve the quality of patient care through additional expert input on cases," says Joanne Rix, Telehealth & Communications at HSL.

With the Pexip/HSL solution, Hampshire Hospitals has been able to improve collaboration amongst regional MDTs currently working across multiple sites while also reducing travel time and costs. The system has been successfully embraced by the Hip MDT, Knee MDT and Upper Limb MDT, accommodating meetings of approximately 6-15 team members as well as seminars of up to 50 people and recently a large meeting with regional hospitals which accommodated 104 participants.

The flexibility of the solution, in format and size, makes it an optimal platform for not only MDT meetings but also trainings and general meetings for Hampshire Hospitals. This facilitates remote working as social distancing and work from home remain important tools for combatting the ongoing pandemic.

"Pexip has proven to be a safe, reliable platform which provides a stable environment for us to us to run our video conferencing," says David Howard, Lead Orthopaedic Surgical Practitioner at Hampshire Hospitals.

"It works seamlessly with all other software. The high definition quality and speed of the video gives a feel of face-to-face traditional meetings. This is vital in today's health environment."


Learn more about Pexip Health solutions for your telemedicine service, or contact us today to get started.