The trusted video
platform for virtual care

Deliver virtual care, connect clinical teams, and integrate video into your clinical workflows.

All with a platform trusted by leading hospitals and health systems worldwide.

Serving over 300 health systems worldwide

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Healthcare-grade video, built for clinical workflows

Pexip for Healthcare delivers HIPAA-aligned, reliable video for clinical collaboration across hospitals and health systems.
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Powering virtual care across the health system

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Tele-sitting
Enable remote clinicians to monitor multiple patients via one-way video to detect safety events such as bed exits - while leveraging your existing hardware.
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Telehealth visits

Deliver routine, follow-up, and low-acuity care through secure, no-download video visits.

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Care-team collaboration
Bring distributed, multi-disciplinary teams together to review and decide on patient care.
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Physicians rounding

Conduct rounds across multiple rooms or facilities without physical presence.

 

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Ambulatory tele-health
Connect paramedics live with hospital clinicians during transport to hand off patient context and prepare the care team before arrival.
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Virtual registration
Enable administrative staff to assist new patients remotely with registration, consent, and insurance paperwork before or upon hospital arrival

Secure video for today's health systems

Built for healthcare—not just another video tool.
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Use what you already have

Re-use existing room systems, carts, TVs, and endpoints to reduce costs and speed of deployment.

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Customize clinical workflows

Embedded video via APIs and SDKs, custom branding, and deep EHR integration including Epic.

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Control your data

Maintain full ownership of video data with hosting flexibility and policy-based access control aligned to clinical and regulatory requirements.

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Centralize platform visibility

Monitor performance, usage, and reliability across complex environments in a single operational view.

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Scale virtual care

Expand from pilot programs to system-wide deployments with consistent architecture and predictable performance.

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Meet regulatory requirements

Maintain governance over video data and metadata to support HIPAA, GDPR, and regional compliance mandates.

One platform. Custom solutions.

Embed video directly into your clinical workflows on a secure, flexible platform built to operate as core healthcare infrastructure. Explore the interactive module to learn more.

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Management
A single pane of glass window into the full operation of the system, including configuration, monitoring status, troubleshooting issues, and validating compliance.  
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Accessibility

Compliant with WCAG 2.2 AA, Section 508, and EN 301 549, with features such as full keyboard navigation, screen reader support, live captions, and more.

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Private AI
AI-based solutions that matter: from live captions through language translations. All done in a private, compliant manner that gives you control.  
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Customization
Whether simply adding your brand or completely rewriting the workflow, Pexip gives you the tools to customize the experience as much or as little as you like.  
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Authentication
Validate the identity of all of your users with your preferred identity provider like Single Sign-On (SSO) or Multi-factor Authentiation (MFA).  
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Call admission control
Robust call admission control ensures secure, high-quality video conferencing by managing access through policy-based controls, PIN protection, and user authentication, while intelligently controlling system capacity in real time to prevent overload and ensure reliable meetings even during peak usage.
Interoperability
Connect any device to any meeting environment. Whether joining Microsoft Teams, Google Meet, Zoom, Cisco Webex, or any other meeting, Pexip makes sure it just works.  
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API/SDK 
A wide range of management, client, and policy APIs and SDKs provide a platform for developers to integrate video into their applications and workflows.   
Operating system 
Built from the industry’s best tools and customized specifically to comply with the most stringent security and audit requirements.  
Encryption
All connections – management to calling – into and out of the Pexip environment are encrypted using industry best practices.  
Compliance
Security isn’t a feature; Pexip is validated by a wide range of third parties to ensure we do what we say we do.  
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Auditability
Logs and alerts to ensure the system does what it is supposed to do.   
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Zero trust
Integrate with your policies to make sure the right person joins the right meeting at the right time.  
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What's included

  • Feature Pexip
  • High‑quality audio/video optimized for clinical use
  • Plugin‑free browser experience for patients and clinicians
  • Custom branding and workflows for patient journeys
  • APIs and SDKs for embedding video into EMRs and apps
  • Interoperability with meeting rooms and legacy video systems
  • Analytics and management tools for performance and usage insights
  • Global scalability for large health systems
  • Enables HIPAA‑compliance with privacy‑first design

Additional capabilities

AI

Private AI

Enable AI-powered live captions and translations. Maintain regulatory compliance with unparalleled privacy and control of your AI data.

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Professional support

Trusted, and reliable support and service solutions for any requirement. So you get the answers you need when and how you need them.

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Secure scheduling

Secure scheduling for virtual meetings while ensuring your sensitive data remains fully under your control.

Explore our integrated partner solutions

Pexip's video platform is tightly integrated with Epic and other healthcare solutions. 
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Flexible deployment to meet your needs

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On-premises

Full control over data routing and storage. Ideal for strict compliance environments.

  • Deploy in your own data-centers
  • Option to deploy air-gapped, with no dependency on public networks
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Private-cloud

Flexible and private cloud deployment to scale with ease.

  • Self-hosted
  • Partner-hosted
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Hybrid

Combine on‑premises control with cloud flexibility.

  • Self-hosted hybrid architecture
  • Partner-managed hybrid-deployment

Works with your preferred cloud partner

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Making an impact

See how leading healthcare organizations are transforming care delivery with Pexip.

Pexip helps to provide virtual care for young patients with congenital heart conditions.

Pexip solutions help the Royal Belfast Hospital for Sick Children provide virtual care for young patients with congenital heart conditions.

“The platform has significantly improved the timeliness and ease of connecting with patients and the pediatric cardiology team. It is extremely reliable and easy to access. We are also reassured by the security of the platform.”

Dr. Brian McCrossan, Consultant Pediatric Cardiologist at the Royal Belfast Hospital for Sick Children.
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Pexip solutions support intensive care, aged care, and outpatient services

Working with Pexip, the NSLHD created multiple customized solutions to provide remote health services, combining telehealth and video conferencing to make their healthcare services safe, efficient, and accessible.

"The clinicians have found the video calls easy to use. With one click, they can connect their un-well patients with families, friends, and, where necessary, other consultants within the health service."

Emily Gregg, Telehealth Project Officer, Northern Sydney Local Health District.
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Pexip supports tele-neurology with a resilient flexible video platform

"The Pexip team exemplified the meaning of hands-on customer support at every level. From providing demos that quickly brought us up to speed on the product capabilities, to the availability and expertise provided during the implementation phase, the Pexip team was committed to helping us achieve a successful go-live.

 

Our organization will utilize this platform for several tele-medicine workflows to include tele-neurology where time sensitivity is of the essence. Because of the Pexip team collaboration and commitment to partnering with our team, we experienced no void or disruption in clinical workflows that support our patients.”

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Royal Belfast Hospital for Sick Children

Pexip helps to provide virtual care for young patients with congenital heart conditions.

Pexip solutions help the Royal Belfast Hospital for Sick Children provide virtual care for young patients with congenital heart conditions.

“The platform has significantly improved the timeliness and ease of connecting with patients and the pediatric cardiology team. It is extremely reliable and easy to access. We are also reassured by the security of the platform.”

Dr. Brian McCrossan, Consultant Pediatric Cardiologist at the Royal Belfast Hospital for Sick Children.
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Northern Sydney Local Health District (NSLHD)

Pexip solutions support intensive care, aged care, and outpatient services

Working with Pexip, the NSLHD created multiple customized solutions to provide remote health services, combining telehealth and video conferencing to make their healthcare services safe, efficient, and accessible.

"The clinicians have found the video calls easy to use. With one click, they can connect their un-well patients with families, friends, and, where necessary, other consultants within the health service."

Emily Gregg, Telehealth Project Officer, Northern Sydney Local Health District.
sidney-hospital-case-study
Large US Medical Center

Pexip supports tele-neurology with a resilient flexible video platform

"The Pexip team exemplified the meaning of hands-on customer support at every level. From providing demos that quickly brought us up to speed on the product capabilities, to the availability and expertise provided during the implementation phase, the Pexip team was committed to helping us achieve a successful go-live.

 

Our organization will utilize this platform for several tele-medicine workflows to include tele-neurology where time sensitivity is of the essence. Because of the Pexip team collaboration and commitment to partnering with our team, we experienced no void or disruption in clinical workflows that support our patients.”

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Resources for healthcare

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Product sheet
Pexip Secure Meetings for Healthcare
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Customer story
Connecting Dutch hospitals with secure and high-quality video

 

How video is shaping the future of telehealth thumnail
Whitepaper
How video is shaping the future of telemedicine

Ready to transform your virtual care?

Talk to a healthcare video specialist today.

Frequently asked questions

How does Pexip support secure, compliant telehealth workflows?

Pexip is built with privacy and regulatory compliance at its core.
 
The platform supports secure point‑to‑point video, encryption by default, and deployment options that help healthcare organizations meet requirements such as HIPAA, GDPR, and regional data‑protection laws.
 
Hospitals can choose self‑hosted, private cloud, or controlled cloud environments, ensuring PHI never has to leave their organization’s trusted infrastructure.

Can Pexip integrate with our existing EHR and clinical systems?

Yes. Pexip offers flexible APIs and workflow integrations that enable clinicians to launch video visits directly from tools they already use, such as the patient portal, scheduling system, EHR workflows, or nurse‑call devices.
 
Health systems often integrate Pexip with platforms like Epic, Cerner/Oracle Health, or other standards‑based clinical systems.

How does Pexip improve the patient and clinician experience?

Pexip provides a one-click-to-join experience from any device or browser—no app downloads needed. The interface can also be branded to the health system to maintain trust and continuity. For patients, especially the elderly or less tech‑confident, the simplified experience reduces missed appointments.
 
Clinicians benefit from high‑quality, low‑latency video that performs reliably even in low‑bandwidth environments.

Can Pexip connect with existing telehealth, video, or conferencing hardware we already own?

Yes. Pexip is interoperability-focused. It can connect legacy video systems, SIP/H.323 room systems, Microsoft Teams Rooms, and other conferencing endpoints into a single, unified video platform. This protects existing hardware investments and avoids forcing clinicians to learn new tools.

How does Pexip scale for large, geographically distributed health systems?

Pexip’s architecture is built for large enterprises. It supports global deployments, multi‑site redundancy, high availability, and elastic capacity. Health systems can centralize their video infrastructure while ensuring clinicians and patients worldwide have local access points for optimal call quality.

Can Pexip support hybrid care models across ambulatory, inpatient, and remote monitoring use cases?

Absolutely. Pexip powers:

  • Scheduled outpatient virtual visits
  • On‑demand virtual urgent care
  • Virtual rounding and inpatient teleconsults
  • Remote monitoring and specialty consults
  • Virtual family visitation
  • ICU and command-center workflows

The platform adapts to diverse clinical contexts, from high‑acuity environments to routine primary care.

How does Pexip fit into a broader digital transformation strategy?

Pexip enables unified, secure video communication across clinical, operational, and administrative workflows. Many health systems use it as a strategic foundation for:

  • Virtual care expansion
  • Clinical collaboration
  • Remote workforce enablement
  • Interoperability between platforms (Teams, Webex, Zoom, and legacy systems)
  • Reducing vendor sprawl and consolidating video infrastructure

This supports long-term cost containment and a consistent experience across the enterprise.

What’s the total cost of ownership compared to other video platforms?

Because Pexip supports existing hardware, offers flexible deployment, and consolidates multiple use cases onto a single platform, health systems often reduce costs related to:

  • Device replacement
  • Cloud video licensing sprawl
  • Redundant telehealth vendors
  • Network or infrastructure inefficiencies

Its scalability and interoperability help extend the value of previous investments rather than replacing them.

How does Pexip support accessibility and inclusivity for diverse patient populations?

The platform supports multiple languages, closed captioning workflows, accessibility features, and a simple browser-based experience. This helps reduce barriers for patients with mobility challenges, cognitive limitations, or limited technical literacy.
 
With the optional Pexip Private AI add-on, customers can also access real-time live captions and translations in their video visits.

How do I buy Pexip?

Most organizations purchase Pexip through an authorized reseller or via their existing cloud marketplace agreements (AWS, Azure, or Google Cloud). These options make it easy to align with your current procurement processes, bundle in services or hardware integrations, and consolidate billing through trusted partners. This approach also helps large health systems get the regional support and implementation expertise they need.
 
If you have questions, please contact us and we'd be happy to help.