COVID-19 changed telehealth forever, both in terms of expectations from patients, and the needs of hospitals and health systems. The necessity for easy to join video visits regardless of the device or location grew exponentially overnight - in some cases as much as 1600%.
With roughly 30% of patient interactions expected to be virtual by 2022, a simple and secure connectivity experience integrated into clinical workflows is crucial for both the patient and provider. Looking back on the past year, what lessons did we learn and how are we adapting our long-term telehealth strategy for the future?
