How to resolve

“This system is decommissioned from Cisco Cloud Services"

Cisco RoomOS support for legacy collaboration endpoints ends. Your meetings don’t have to.

Free until August 31st

Looking for an endpoint registration alternative?

Cisco has announced End-of-Life for its MX, DX, and SX video conferencing endpoints. Starting August 4, Webex cloud services will no longer be available, meaning:

End users will see a decommission notice displayed on the screens.
All registration and calling functions will be immediately disabled.
Administrators will only be able to delete these endpoints; no other administrative actions will be possible.

Cisco official statements:

End-of-Life notices for endpoints End-of-Support for RoomOS devices

Pexip is the only way to keep your legacy RoomOS endpoints working

Keep your MX, DX, and SX devices online, operational, and managed with Pexip.

Ensure business continuity

With seamless connectivity, your employees will not be disrupted by the transition. No user re-training needed.

Protect your investments

Extend the life of your existing hardware–however long that works for your organization.

Transition at your own pace

Transition to the devices you want at your own pace, without costly rip-and-replace projects. You control your meeting room strategy and your timeline.

What you get with Pexip

World-leading interoperability certified by Microsoft.
Technology partner of Cisco, Microsoft, Google, HP Poly, and Zoom.

Endpoint registration

Vendor-agnostic registration

Pexip’s endpoint registration is the only one that provisions RoomOS MX / DX / SX and keeps SIP calling alive. Includes firewall traversal and phonebook.

Teams, Google, Zoom and Webex

Interoperability built-in

Pexip’s certified Cloud Video Interop (CVI) lets every endpoint join Microsoft Teams, Webex, Zoom and Google Meet meetings.

Control Center

Analytics in a single-pane-of-glass

Pexip Control Center (PCC) brings the admin, device management, diagnostics, subscriptions, and analytics tasks into one place.

OTJ

One button to join any meeting

Pexip’s One-Touch Join (OTJ) is equivalent of Cisco’s One Button to Push (OBTP), and works with Microsoft Teams, Webex, Zoom and Google Meet meetings.

Be up and running today
– same-day recovery

1

Schedule a 30-minute onboarding call.

2

3

Start managing and joining meetings instantly.

Book my free recovery

Available for all Cisco customers.

Free until August 31st.

Are you a Cisco partner?

Help your customers stay connected without disruption. Talk to us to learn how.

Freequently asked questions

Will Pexip endpoint registration work with all my existing endpoints, not just Cisco?

Pexip registers all Cisco endpoints, including RoomOS-based devices to the most classic TANDBERG devices. See complete list of compatible devices.

Does Pexip support One Button to Push (OBTP) capabilities for Cisco endpoints?

Yes, Pexip’s One-Touch Join (OTJ) provides equivalent features. Works with Microsoft 365 and Google Workplace calendars. It generates the correct dial‑string for Teams, Zoom, Webex, and Google Meet and lights the big join button on the device.

Are the RoomOS models fully tested?

Fully tested and works with all MX / SX / EX endpoints.

Can I move to Microsoft Teams Rooms later?

Absolutely. We keep your endpoints online today and help you transition on your timeline. And when you transition, Pexip can connect your Teams Rooms to meetings that are not Teams (Zoom, Webex, Google Meet, and other).