Video collaboration platforms in the cyber-AI era
Critical infrastructures for critical conversations.
What’s inside?
The most consequential conversations in any organization — M&A, crisis response, board deliberations, classified briefings — increasingly happen over video. Yet they run on platforms designed for convenience, not security. In this independent whitepaper, cyber and AI expert Guy-Philippe Goldstein examines how AI is transforming the threat landscape for video communications, and defines the criteria a platform must now meet to be trusted with critical conversations.
About the author
Guy-Philippe Goldstein — cyber and AI expert
Lecturer at the École de Guerre Économique, advisor to global consultancies on Cyber & AI business management, and to venture capital funds on cybersecurity. Named among "Les 100 de la cyber en France" by L'Usine Nouvelle; his essay Cyberdéfense & Cyberpuissance au XXIe siècle received the Cyber Award Book Prize at the European Cyber Conference.
Key findings
Most critical conversations still run on platforms not built to protect them, a gap Goldstein calls
"the single most underappreciated risk in enterprise cybersecurity."
-
+1,500%
growth in deepfake incidents since 2023 (Surfshark) -
$25M
lost by engineering firm Arup to a single deepfake CEO video call (CNN / HK Police) -
61%
of organizations expect to experience a breach through a collaboration tool (Mimecast) -
79%
of CISOs believe collaboration apps introduce new security threats (Okoone) -
93%
keystroke-reconstruction accuracy from videoconferencing audio (acoustic side-channel) (IEEE EuroS&PW, 2023) -
+83%
growth in European sovereign cloud spending in 2026 (Gartner)
The cyber situation in 2026
The 2026 threat environment is shaped by three forces — more capable cybercriminals, new external shocks, and governance that hasn't kept pace. Ransomware and supply-chain attacks are escalating, while AI and geopolitical tension act as accelerants. AI is becoming a broad-spectrum threat multiplier. Since ChatGPT's launch in November 2022, malicious phishing messages have surged 4,151 percent. Voice-phishing attacks leveraging AI voice cloning rose 442 percent in 2024. Deepfake incidents multiplied roughly 1,500 percent since 2023.
Meanwhile, geopolitical actors, China, Russia, North Korea, and Iran (the CRINK alignment documented by NATO) have incorporated AI capabilities into state- sponsored campaigns.
Boardrooms have taken notice. Gartner surveys indicate 85 percent of CEOs identify cybersecurity as a critical business risk, while 90 percent of non-executive directors lack confidence in measuring cyber value. The regulatory environment is also lacking. While progress has been made with DORA and the CRA, NIS2 has been transposed by only fourteen of twenty-seven EU member states as of February 2026.22 The EU Artificial Intelligence Act requires transparency in automated decision systems, but its transposition into national laws may still remain complex.
Why video communications are uniquely exposed
Videoconferencing is considered “high priority” because it combines (a high-trust channel (invitations/participants) that does not yet incorporate the years of security culture of emails; (ii) a sense of urgency (an imminent meeting) that can further erode that security culture; (iii) high-impact native capabilities (screen sharing, files, links, integrations) that then provides rich targets; and (iv) a structural dependence on cloud identity and on multi- tenant configurations that are sometimes permissive by default, especially with external users.
These threats can be best evaluated along the Confidential / Integrity / Availability dimensions of cybersecurity, along with privacy.
Confidentiality risk is unique: video conferening is the only platform where leadership voluntarily discloses strategic intentions, competitive assessments, and financial projections in real time. Unlike asynchronous email or static repositories, it captures the unguarded moment—the concession not yet formalized, the acquisition target not yet announced.
Integrity is equally threatened: deepfake synthetic media now enables adversaries to fabricate executive identities during live calls, as the Arup, Ferrari, and WPP incidents proved. When a CFO cannot trust that the CEO on screen is genuine, the modality designed to accelerate decisions becomes an instrument of fraud.
Availability compounds the stakes: during crises—natural disasters, cyberattack responses, geopolitical emergencies—video collaboration is irreplaceable. A platform compromise at that moment turns the system meant to manage the emergency into a casualty of it.
Privacy exposure is severe. HIPAA in the US mandates encryption for protected health information; GDPR in EU imposes heightened safeguards for special-category data—health records, legal proceedings, financial situations—processed during video communications. NIS2, DORA, and the CRA extend obligations directly to communication infrastructure, with personal liability for executives under NIS2 and institutional fines under GDPR.
What is needed for this new age
Goldstein sets out the criteria a platform must now meet — software-based and rapidly deployable, integrated with zero-trust, connection-aware, running on-premise anti-deepfake detection, with highest-standard post-quantum-ready encryption, white-label deployment, RBAC/ABAC, genuine interoperability, and sovereign deployment backed by independent certification and a proven track record.
"Without connection-aware security posture assessment, even the most robust encryption becomes operationally meaningless."
In the Cyber-AI Age, the adequate videoconference platform operates as critical infrastructure rather than productivity tool. Its security cannot be treated as optional enhancement but as foundational architecture.
Joel Bilheimer, Pexip
Strategic Account Architect
Kevin Davis, ZTX-S
Built for critical conversations
Want to continue reading?
Download the full version of Guy-Philippe Goldstein's expert take on video collaboration in the cyber AI era.
Inside you will find:
- The complete 18-page analysis, in Goldstein's own words.
- The full 2026 cyber situation.
- The complete vulnerability breakdown, including the Cyber Pillars risk matrix.
- The full platform-evaluation criteria.
- All 59 cited sources and references
- Foreword by Ian Mortimer, CTO, Pexip
This form could not be displayed because of your browser’s settings. Please adjust your browser’s privacy controls to allow embedded forms, or try opening this page in a different browser.
Follow the instructions for your browser to fix the problem: