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Ensuring legal video meetings work across clients, courts, and counsel

Written by Geeth Kulendran;Enterprise Sales Director | Feb 18, 2026 12:05:39 PM

Law firms don’t operate on a single video platform, and neither do their clients. On any given day, attorneys move between Microsoft Teams calls with clients, Zoom mediations, Webex meetings with counterparties, and virtual hearings and remote depositions on court-mandated systems.

Many meeting rooms, however, are still tied to just one platform. That mismatch creates friction in moments where there’s little tolerance for it, like delayed starts, last-minute workarounds, IT escalations, and meetings that feel less polished than they should.

 

At Pexip, everything we do is founded on a simple belief: every meeting room should connect to every meeting platform, because critical legal conversations can’t afford disruption.

 

 

The everyday reality of multi-platform legal work

 

Large law firms operate in an ecosystem they don’t fully control. Clients choose their tools. Courts mandate platforms. Co-counsel and experts join from outside the firm’s standard setup. This is especially true in litigation, where external participants join under court-directed technology requirements.

 

The impact is practical and familiar:

  • Attorneys dialing in from laptops instead of professional rooms
  • Time lost at the start of meetings while technology is sorted out
  • Requests for clients to change platforms to fit internal limitations
  • Room systems go underused because they don’t support the meeting at hand

Over time, these issues shape how the firm is perceived in moments that matter.

 

 

One meeting room, any platform

 

Pexip removes this friction by making the meeting room platform-agnostic.

A single conference room can join meetings across platforms like Microsoft Teams, Zoom, and Webex without changing how attorneys work or asking clients to adapt. Firms avoid maintaining parallel rooms or hardware stacks, and lawyers join meetings from familiar room systems, not their personal devices.

 

The technology adapts to legal workflows, not the other way around.

 

 

Where this matters most: clients and courts

 

In legal work, meetings need to work without hassle. When connections fail or meetings start late, it reflects poorly on the firm, especially in sensitive client conversations or formal proceedings. As firms increasingly rely on AI-assisted tools increasingly used in legal preparation and collaboration, the need for reliability and control becomes even more critical when sensitive information is involved. This includes privileged attorney-client consultations, remote testimony, expert witness participation, and pre-trial collaboration — settings where reliability and confidentiality are essential.

 

Pexip ensures attorneys join meetings from professional rooms, regardless of the platform chosen by the client or court. Existing Cisco, Poly, Teams, Zoom, and Google Room systems continue to deliver value, while firms modernize their video environment without disruption. Pexip also supports AI-assisted collaboration through Private AI capabilities that keep meeting data fully within the organization’s control.

 

The same reliability applies to virtual hearings, mediations, and arbitrations, where platforms are often outside the firm’s control and there is little room for error.

 

The outcome: every meeting works, regardless of platform. Meetings start on time, attorneys stay focused on the conversation, and clients experience a firm that is prepared and in control, every time.

 

Read more about Pexip's solutions for the legal industry here.