State and local governments in the United States are facing a new digital accessibility compliance deadline. Under the Department of Justice’s 2024 update to Title II of the Americans with Disabilities Act (ADA), the websites, web content, and mobile applications of state and local governments must meet specific accessibility requirements. For public entities serving more than 50,000 people, the deadline for compliance is April 24, 2026.
For many organizations, that means taking a closer look at digital services across the board. As more public services are delivered through video, the accessibility of those conversations is becoming a higher priority.
For people who are deaf or hard of hearing, live captioning is essential to take part in virtual hearings, telehealth, consultations, citizen services, and other video interactions. It can also improve clarity, comprehension, and participation more broadly, including for people who benefit from seeing spoken content in text form.
For many public sector organizations, accessibility is only part of the equation. Virtual hearings, casework meetings, and similar conversations need to be accessible, but they also involve sensitive information and strict requirements for privacy, security, and control.
Pexip Private AI live captions is designed for exactly that balance. It brings live captioning into the self-hosted secure meetings environment itself, giving organizations a way to support accessibility without introducing a separate captioning tool and the potential data exposure risks that come with it.
Designed to work with Pexip Secure Meetings out of the box, it helps state and local governmental organizations meet the new accessibility requirements while satisfying the privacy needs of their sensitive conversations.
Pexip’s accessibility support also extends to a broader set of capabilities across the meeting experience. This includes features such as keyboard-accessible controls, readable interface design, and ongoing accessibility improvements in the Pexip web app. These are the kinds of requirements state and local government must now address under Title II. Together with live captioning, these features make public video services easier to use for more people.
As the April 24 deadline approaches for larger state and local government entities, accessibility is becoming a more immediate consideration in how digital services are delivered. Pexip helps organizations meet this moment with video that supports accessibility without compromising privacy, security, or control.
Learn more about Pexip Private AI live captioning and other accessibility features.